Pentafon is a leading provider of contact center & CXSP.
We help businesses keep their customers happy by providing a seamless omnichannel experience.
Unmatched customer experience support with a comprehensive suite of solutions.
The most important asset we have is our people
Our workforce is fundamental to Pentafon's service delivery. Enhancing employee productivity and efficiency are therefore essential. Enthusiastic employees significantly contribute to satisfying customers' requirements, creating new solutions, and proactively accomplishing corporate objectives whether they are operational, fiscal or otherwise.
At our company, we prioritize people above all else. We believe that companies grow and succeed when their employees, customers, and suppliers also grow and succeed. That’s why we have the best team in the market. Our team is committed, capable, and dedicated to providing excellent service to our clients.
We firmly believe that the combination of a skilled and committed team, along with the latest technology on secure infrastructure and systems, is the best way to meet our clients’ needs. We take a personal approach with each of our clients to act quickly and adapt to their requirements. We are convinced that this approach not only meets but exceeds their expectations.
Top 3 in Mexico
GPTWﾮ is a global authority that evaluates organizational culture and measures employee trust in their leaders, pride in working for the organization, and positive relationships between colleagues. They collect and evaluate employee feedback using a rigorous methodology and recognize organizations that have created high trust and high-performance cultures.
In partnership we thrive
Along with our technology, Pentafon specializes in tailored solutions for industries that benefit from our flexibility, scalability and cost control. Each industry has a unique set of needs and attributes. Pentafon offers the best service for your industry.
- Traditional bank
- Internet bank
- Credit unions
- Accident and Health
- Property and casualty
- Department stores
- Online stores
- Convenience stores
- Supermarkets Specialty
- Online-Offline services
- Ground services
A certified partner
ANSI / TIA-942
Pentafon was founded with the mission to provide our clients with the best Customer Experience (CX) possible. We accomplish this by integrating state-of-the-art technology with highly seasoned talent. Our team is certified by the top industry organizations. This allows us to keep our clients safe and efficient.
Why Pentafon’s Tech?
We keep up with the needs and desires of our clients, the market’s evolution, the development of technology, and our competitors’ offers. Digital solutions, integrations, and our development and application capabilities constitute the basis of our unique offering in the market, ensuring our clients get the best resources to achieve their goals.
We’re here to help and answer any question you might have. We look forward to hearing from you
Interested in Pentafon's Services? Just pick up the phone to chat with a member of our sales team.