Enhance Customer Experience with AI and Digital Channels

How to increase sales in digital channels using AI

AI has become a key driver for boosting sales in digital channels, delivering measurable results in...

Major insurance firm boosts retention 91% with AI and automation

A leading insurance company implemented an innovative tech-driven strategy, in partnership with...

Cosmetics brand boosts FCR 17% & CSAT 4% with loyalty strategy

A cosmetics retailer, in collaboration with Pentafon, redesigned its digital service by...

Insurance company reduces management by 21% and improves NPS 11%

An insurance company, in collaboration with Pentafon, redesigned its service model by implementing...

Major bank increases NPS by 11% and reduces complaints by 27% with AI

In a critical line like Lost and Stolen Cards, a major bank improved its NPS by 11%, reduced...

Pentafon earns Socially Responsible Company title for 3rd year

At Pentafon, we proudly celebrate receiving the Socially Responsible Company (ESR) distinction for...

Pentafon recertifies centers under ISO 9001 & ISO 18295 standards

Pentafon completed its ISO 9001:2015 and ISO 18295-1:2017 recertification process in the first half...

Sephora recognizes Pentafon for excellent results

Sephora recognized Pentafon’s operation for its performance during the first quarter of 2025,...

Insurer with 5M clients honors Pentafon for Best Business Initiative

During the 2025 Mass Market Channel Convention, a top-tier insurance company serving over 5 million...