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Pentafon Positioned as an Aspirant in the B2B Sales Services PEAK Matrix® 2025 – Americas

Pentafon has been positioned as an Aspirant in the B2B Sales Services PEAK Matrix® Assessment 2025 – Americas by Everest Group, alongside 24 leading global providers.

This recognition marks an important milestone in our journey as a CXM sales provider and underscores our growing impact in delivering measurable sales performance through technology-driven, human-centered experiences.

 

Why Everest Group’s Recognition Matters

The PEAK Matrix® is one of the most respected benchmarks for evaluating service providers. Everest Group assesses companies across four key dimensions:

  • Market impact – scale, revenue growth, and customer success.

  • Vision & capability – innovation, digital adoption, and adaptability.

  • Service delivery footprint – presence, flexibility, and scalability.

  • Talent & operations – quality, expertise, and execution strength.

Being positioned as an Aspirant highlights our strong momentum and growing influence—proof that Pentafon continues to expand its reach while consistently delivering value to clients.

 

Pentafon’s Edge in Sales Services

Our journey to this recognition reflects what sets Pentafon apart:

  • Performance-Driven Results: We help our clients boost conversion, retention, and overall sales efficiency through optimized sales interactions.

  • AI-Powered Optimization: Our solutions leverage automation, analytics, and intelligent insights to improve engagement and maximize performance.

  • Human Connection: Every sales interaction is powered by empathy and expertise, ensuring that customers feel understood and valued.

  • Reliable Delivery: With robust operations and scalable teams, Pentafon ensures consistent execution and flexibility to adapt to market changes.

 

What This Means for You

This positioning validates what our clients already know: Pentafon drives results. Whether your goal is to enhance customer engagement, accelerate conversions, or strengthen long-term relationships, our solutions are designed to help you sell smarter and scale faster.

 

Moving Forward

We view this milestone not as an endpoint but as a springboard. Our focus remains on helping organizations across the Americas—and beyond—turn every customer interaction into an opportunity for growth.

If you’re looking to elevate your sales experience and strengthen customer connections, Pentafon is ready to help you take the next step.
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