Debt Collection Solutions: How contact centers overcome key challenges
In the business world, debt recovery solutions are essential for maintaining a company’s financial...
Pentafon
Blog
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Pentafon: Aspirant in 2024 B2B Sales Services PEAK Matrix®
We are proud to announce that Pentafon has been positioned as an Aspirant in the 2024 B2B Sales...
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Pentafon is Recertified On ANSI/TIA-942
Pentafon, a leader in customer experience solutions, celebrates its recertification to the...
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PENTAFON: First Contact Center In Mexico Certified In PCI-DSS V4.0
In the last two years, cyberattacks in Mexico have increased by 78%, with a weekly average of 3,124...
Pentafon recognized as a contender in PEAK Matrix® evaluation
We are proud to announce that Pentafon has been positioned as an Aspirant in the
The Growth and Evolution of Debt Collections in the U.S. BPO Sector
The Business Process Outsourcing (BPO) industry is a cornerstone of global operations, with a...
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The Vital Role of Hispanic Heritage in the U.S. Economy
As the largest ethnic minority in the United States, hispanics estimated to be approximately 63...
BPO in 2024: A transformative period for the U.S. market
The Business Process Outsourcing (BPO) sector is at a pivotal point in its evolution, and 2024...
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Efficiently Managing Client Requests in Retail: BPO-Inspired Strategy
Handling client requests effectively is crucial in retail, especially during peak season. By...
Mexico could become a leading exporter of services via contact centers
Mexico is missing out on the significant opportunities nearshoring offers, including the potential...