Pentafon USA Blog

Pentafon USA Blogs and Resources

Pentafon Recognizes Employees for Leadership and Achievements During Celebration Day

During Celebration Day, Pentafon recognized its employees for embodying company values and...

Pentafon has been selected as a finalist in the Social category of the fourth edition of the...

During Innovation Day, organized by Pentafon in Mexico City, more than 100 leaders from the...

Artificial Intelligence does not create bias—it replicates it. That was the central warning from...

By the end of 2023, 69% of the global population (5.6 billion people) were subscribed to a mobile...

Artificial Intelligence (AI) is no longer just a futuristic promise—it is now the backbone of the...

Only 3% of calls are evaluated by a quality analyst in large-scale operations, leaving 97% of...

Integrating chatbots and voicebots with generative AI into a single strategy is the only way to...

Integrating Artificial Intelligence with human talent into a single model is the only way to ensure...

“Generative AI alone is no longer enough,” warned Antonio Fajer, President of Pentafon, during the...