Pentafon wins the LATAM Award for Best Sales Strategy.
Pentafon was recognized with the LATAM Award for Best Sales Strategy after achieving a +15%...
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Pentafon named finalist at the CCW Excellence Awards
By integrating People Analytics and a cross-functional governance structure into its Employee...
GPTW names Pentafon best contact center to work for in Mexico
During the Great Place to Work® Mexico awards ceremony, Pentafon was recognized as the best contact...
Setting Up a Modern Contact Center in Mexico: Alternatives to White-Label
The contact center industry in Mexico has undergone a significant transformation in recent years,...
GBM boosts service capacity with omnichannel tech integration
In 2021, GBM implemented the GBM+ tool, offering any Mexican the opportunity to invest smaller...
Banorte grows in customer service
In response to the growing need for agile and personalized banking, Banorte enhanced its customer...
Citibanamex improves customer service through process automation
According to data from the National Commission of the Retirement Savings System (CONSAR), partial...
We implemented 50 customer service positions for Walmart in Hot sale
The world’s leading hypermarket chain, Walmart, selected Pentafon to install 50 workstations and...
Liverpool recognizes Pentafon as its top ally in collections recovery
Liverpool granted this recognition to Pentafon for its dedication, commitment, and effort, as well...
Geolocation and Speech & Text Analytics to Cut Response time
In the digital age, technological transformation has revolutionized how companies manage the...