How to Boost Productivity and Reduce Turnover with Employee Loyalty Programs
In an environment where trust has become a strategic asset, organizations must respond with...
Pentafon
Blog
Nearshore: How Mexico is Consolidating its Leadership in Customer Service
During his participation on El Financiero TV, Antonio Fajer, president of Pentafon, discussed with...
Digital Cybersecurity with Zero Margin for Error in High-Demand Seasons
During the most recent edition of Hot Sale, millions of users participated in one of the country’s...
Tariffs and Nearshoring as a Growth Opportunity in Mexico
Nearshoring has positioned Mexico as a strategic destination for U.S. companies seeking efficiency,...
Pentafon Continues to be Recognized as the Best Contact Center to Work in Mexico 2025
At Pentafon, we continue to reaffirm our commitment to people. In 2025, we were once again...
How to Increase Retention by 30% with Recognition and Visibility
Pentafon implemented a structured recognition model called Pentafon Heroes, focused on rewarding...
How to Reduce Turnover by 27% with an Employee-Centricity Model
Pentafon implemented a data-driven management model to align the employee experience with business...
Pentafon Recognizes Employees for Leadership and Achievements During Celebration Day
During Celebration Day, Pentafon recognized its employees for embodying company values and...
Pentafon Finalist in the Leading Companies in Sustainable Innovation Award Presented by HSBC in Collaboration with EY
Pentafon has been selected as a finalist in the Social category of the fourth edition of the...
How to Apply AI to Improve Customer Satisfaction
During Innovation Day, organized by Pentafon in Mexico City, more than 100 leaders from the...