We implemented 50 customer service positions for Walmart in Hot sale
The world’s leading hypermarket chain, Walmart, selected Pentafon to install 50 workstations and...
Pentafon
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Liverpool recognizes Pentafon as its top ally in collections recovery
Liverpool granted this recognition to Pentafon for its dedication, commitment, and effort, as well...
Geolocation and Speech & Text Analytics to Cut Response time
In the digital age, technological transformation has revolutionized how companies manage the...
Hyperpersonalization & Omnichannel Cut AHT, Boosted Cross-Selling
At Pentafon, our continuous pursuit of innovative solutions and process optimization has translated...
How AI and Technology Improve Talent Management Efficiency
In a highly competitive environment, recruitment efficiency is key to ensuring the operational...
CX & Omnichannel Strategy That Boosted NPS & Customer Loyalty
In an environment where competition is fiercer than ever, the customer journey has become the key...
How tech companies are establishing their operations in Mexico
In today’s fast-paced business landscape, tech companies are constantly looking for efficient...
Pentafon: The Most Awarded Contact Center at CX Forum 2025
We are the Contact Center with the Most Awards and Gold Accolades
Automated debt collection in 2025
The debt collection industry is undergoing a radical transformation thanks to automation and...
