Pentafon USA Blog

Pentafon USA Blogs and Resources

AI Drives Efficiency in Early Collections and Pre-Collections

In Mexico, consumer credit delinquency stood at 3.2–3.3% in Q3-2023. The environment demands higher...

The holiday season isn’t just a spike in sales—it’s a critical opportunity to strengthen customer...

In a country where 52% of organizations have experienced operational disruptions due to...

While PCI-DSS protects payment data, ISO 27001 safeguards the entire universe of information an...

In Mexico, more than 70% of companies recognize collections as a critical factor for liquidity in...

In Mexico, more than 1.3 million people currently depend on digital mobility and delivery...

Today, more than 38% of interactions in Latin American Contact Centers are audited manually, which...

Pentafon is proud to announce its positioning as one of the 11 Major Contenders in the Customer...

Pentafon has been positioned as an Aspirant in the B2B Sales Services PEAK Matrix® Assessment 2025...

In 2025, U.S. technology companies are increasingly establishing operations in Mexico, leveraging...